Alia Benitez

Alia Benitez's Resume

A professional photo of Alia Benitez.

Address: 12345 Somewhere Road, Sterling, VA 20XXX | Email

Senior-year student at George Mason University, majoring in English with a minor concentrating in Professional & Technical Writing. Experienced department coordinator recognized for meticulous record-keeping, strong organizational acumen, and inclusive leadership. Skilled in synthesizing complex information into concise and compelling content, as well as maintaining structured documentation to support teams in both technical and non-technical roles. Excels in performing research, interpersonal communications, and team building. Brings enthusiasm, empathy, and precision to collaborations.

Career Experience

Wegmans Food Markets, Inc.

Sterling VA | April 2021-Present

Front End Coordinator | May 2022-Present

  • Fulfill All Responsibilities as Described in Previous Position.
  • Collaborate with Team Leads and Front-End Managers to Ensure Sustainable Day-to-Day Operations.
  • Coordinate and Record Employees’ Daily Tasks and Manage Assignments across Department(s).
  • Administer Daily Breaks and Meal Periods.
  • Act as First-Level Customer Service Agent to Resolve Discrepancies or Complaints.
  • Perform Routine Opening and Closing Duties, when applicable.
  • Coach and Train Employees at Coordinator-Level and below.
  • Fulfill Service and Labor Needs in Other
    Front-End Roles.
    • Self-Checkout Assistant, Meals2Go Associate, Cart-to-Curb Shopper
  • Coordinate and Promote Annual Charity Drives
    in the Front-End Service Area.
    • Delegated as Program Manager in the Summer and Fall of 2022, 2023
  • Define and Enact Innovative Strategies for Continuous Improvement.
  • Wegmans Scholarship Program Awardee, Received 2024-Present.

Cashier | April 2021-May 2022

  • Collect Customer Items and Orders while Optimizing Customer Satisfaction.
  • Collect and Process
    Payments.
    • Different Forms of Tender (Cash, Check, Credit/Debit, EBT/Food Stamps, Gift Cards)
  • Assemble Customer Orders in Appropriate, Highly Organized Packaging.
  • Assist Customers
    upon Request.
    • Locating, Lifting, and Loading Items
  • Performed Routine Cleaning Duties.

Chick-Fil-A

Dulles Town Center, Sterling VA | January 2018-July 2019

Cashier | January 2018-July 2019

  • Enter Customer Orders while Optimizing Customer Satisfaction and
    Company Profit.
    • Noted for Highest Average Sales by Employee in April-May 2018
  • Collect and Process
    Payments.
    • Different Forms of Tender (Cash, Credit/Debit, Gift Cards)
  • Maintain Stocking Levels for Front-of-House Supplies.
  • Collect Components and Assemble Customer Orders in Appropriate Packaging.
  • Act as First-Level Customer Service Agent to Resolve Discrepancies or Complaints.
  • Performed Nightly Cleaning, Disassembly, and Stocking Duties for Front-of-House Closing.

Education

George Mason University

Fairfax, VA

English B.A., Writing & Rhetoric

August 2024-Present

English Minor, Professional & Technical Writing

Spring 2025-Present

Northern Virginia Community College

Alexandria, VA

Clinical Data Coding C.S.C.

August 2021-May 2022

English A.A., Liberal Arts

August 2018-May 2021

High School Diploma

2018

Technical Skills/Expertise

Writing & Editing

  • Writing, Editing, and Proofreading
  • Familiarity with Copy Style Guides: Chicago, AP, MLA
  • Basic Experience with Proposal Writing & Development Process

Leadership & Teamwork

  • Team Leadership/Management
  • Teamwork and Team Building
  • Collaborative Problem-Solving
  • Interpersonal Communication

Organization & Compliance

  • Organizational Skills
  • Excels with Timelines and Compliance Guidelines
  • Attentive to Detail
  • Adaptable Learner

Software & Tools

  • Familiarity with Video Conferencing Tools: MS Teams, Zoom
  • Experience with Word-Processing Tools: MS Office Suite, Google Docs, Adobe